"Shaping Electronic Communication: The Metastructuring of Technology in Use."

Orlikowski, Wanda J., JoAnne Yates, Kazuo Okamura, and Masayo Fujimoto. Organization Science Vol. 6, No. 4 (1995): 423-444.

"Application Software for Insurance in the 1960s and Early 1970s."

JoAnne Yates. In Proceedings of the 1995 Annual Meeting of the Business History Conference, Fort Lauderdale, FL: March 1995.

"Genre Repertoire: Examining the Structuring of Communicative Practices in Organizations."

Orlikowski, Wanda J., and JoAnne Yates. Administrative Science Quarterly Vol. 39, No. 4 (1994): 541-574.

"Commentary on Borderline Issues: Social and Material Aspects of Design."

Yates, JoAnne, and Wanda J. Orlikowski. Human-Computer Interactions Vol. 9, No. 1 (1994): 132-136.

"Helping CSCW Applications Succeed: The Under-Appreciated Role of Technology Mediators."

Kazuo Okamura, Masayo Fujimoto, Wanda J. Orlikowski, and JoAnne Yates. In Proceedings of the 1994 ACM Conference on Computer- Supported Cooperative Work, edited by F. Don Smith, John B. Smith, and Thomas W. Malone. Chapel Hill, NC: October 1994.

"Evolving Information Use in Firms, 1850-1920: Ideology and Information Techniques and Technologies."

Yates, JoAnne. In Information Acumen: The Understanding and Use of Knowledge in Modern Business, edited by Lisa Bud-Frierman, London, UK: Routledge, 1994.