How does access to a generative AI tool affect work in a call center? That was a research question addressed by MIT Sloan Professor Danielle Li at a recent session of the MIT Institute for Work and Employment Research (IWER) weekly seminar series.

Much has been written about the potential impact of generative AI in the workplace, but the perspective of one set of key stakeholders has often been left out: workers themselves. What’s more, research has found that incorporating the perspective of end users such as workers into the development an...

MIT Sloan Associate Professor Nathan Wilmers has been named an incoming Visiting Scholar at the Russell Sage Foundation, a leading foundation supporting social science research. This prestigious ten-month fellowship, which begins in September, is awarded to 15-17 scholars in the social sciences each...

While no one can say for sure yet, it’s possible generative AI might reduce the contemporary societal problem of income inequality. That’s one of the conclusions reached by MIT Sloan School Associate Professor Nathan Wilmers in a new analysis.

New research finds that measuring the extent to which workers have as much say on the job as they think they deserve is an important aspect of evaluating job quality. In a survey of workers, a larger "voice gap" for workers was statistically associated with their having lower levels of job satisfact...

The December 2023 issue of the MIT Institute for Work and Employment Research (IWER) newsletter includes a special focus on women and work.