Study: Generative AI helps inexperienced workers
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Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.
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Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.
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As the world becomes increasingly interconnected and technology-driven, deep technology is emerging as a pivotal force shaping the future of nations. Nowhere is this transformative potential more evident than in Africa, a continent brimming with untapped opportunities and a thriving ecosystem of in...
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To succeed with generative artificial intelligence and extended reality, companies should also harness human creativity, curiosity, and compassion.
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One researcher said he’s concerned about the “existential dangers” of artificial intelligence for humanity.