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W. E. Mackay, Thomas W. Malone, K. Crowston, R. Rao, D. Rosenblitt and S. Card. In CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, edited by C. Lewis and K. Bice. New York, NY: December 1989.
Malone, Thomas W., K. R. Grant, K. Y. Lai, R. Rao and D. A. Rosenblitt. In Technological Support for Work Group Collaboration, edited by M. H. Olson, Hillsdale, NJ: Erlbaum, 1989.
Malone, Thomas W., JoAnne Yates and Robert I Benjamin. Harvard Business Review, June 1989.