Ideas Made to Matter
How to draft a letter to a workplace harasser
A well-structured letter starts with facts, incorporates feelings, and concludes with a solution, according to MIT Sloan negotiation expert Mary Rowe.
Mar 8, 2023
A well-structured letter starts with facts, incorporates feelings, and concludes with a solution, according to MIT Sloan negotiation expert Mary Rowe.
MIT Sloan Adjunct Professor Mary P. Rowe, a pioneer in the organizational ombuds profession, has made many of the articles she has written over her career freely available on her personal webpages at MIT Sloan.