Susan Neal

Entrepreneur-in-Residence (EIR) & Director of Operations: Martin Trust Center for MIT Entrepreneurship

Lecturer: MIT Sloan School of Management (Courses 15.352, 15.369, 15.S22)

Susan is an entrepreneur and senior executive with over 20 years of experience in eCommerce/digital, marketing, technology, and product development. In the role of CEO/co-founder, she led the launch, growth, and sale of ATACAMA, a revolutionary 3D microfluidics technology company with product applications in retail/manufacturing, healthcare, and military. 

Prior to that, she held positions with increasing responsibility in two publicly-traded companies. As the EVP of Marketing, eCommerce, and Information Technology at Tailored Brands, a $2.5+ billion specialty retailer of men’s apparel (including the Men’s Wearhouse, Jos A Banks, and Moores), Susan was responsible for strategy and the rapid revenue growth of its eCommerce operations and digital transformation. Before Tailored Brands, she was at Gymboree, a US-based children’s apparel manufacturer and retailer, where she held a variety of senior level positions overseeing eCommerce and Digital Marketing, International, and Business Development. Susan grew Gymboree’s eCommerce business from inception to over $150 million in revenue.

An experienced leader, strategic thinker, and driver of digital growth and transformation, Susan holds an MBA from INSEAD in Fontainebleau, France and a BA in Economics from Harvard University.  She has served on multiple boards, including Shop.org, the online retailing division of the U.S. National Retail Federation. Susan loves spending time with her family, discovering great restaurants, running, and hiking.