Using the case of Harvard Square, Catherine J. Turco explores the role of street-level markets in our daily lives, why we fall in love with them, and why we so often struggle with changes in them

From “smart skills” to digital marketing trends, here are the stories readers were drawn to this year.

MIT Sloan’s Phil Budden offers tips to avoid confusing technology with innovation, trying for 10X when 10% will do, and ineffective external engagement.