Club Demonstration Services (CDS), the powerhouse partner behind retail giant Costco, provides product samples and demos in more than 800 Costco warehouses across 12 countries, with a strong focus on food. There’s just one problem: Demonstrations, food especially, appeal to in-person customers. The ...

MIT Sloan Professor Emilio J. Castilla is the incoming Chair of the Organization and Management Theory (OMT) Division of the Academy of Management (AOM), a leading global professional association for scholars of management and organizations.

MIT Sloan Professor Emeritus Thomas Kochan has published an op-ed in a November 2024 ballot question in Massachusetts