Digital transformation after the pandemic
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Having built new norms during COVID-19, firms should now focus on operations, employee experience, customer experience, and organizational culture.
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Having built new norms during COVID-19, firms should now focus on operations, employee experience, customer experience, and organizational culture.
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Research topics include analyzing firm behavior, data-driven sequential decision-making, inequality and worker power, and renewable energy integration.
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New technologies are upsetting status structures in the workplace. How can managers introduce them without driving a wedge between coworkers?
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Successful and ethical artificial intelligence programs take into account behind-the-scenes ‘repair work’ and ‘ghost workers.’
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A new working paper details an average 6.2% boost in productivity when workers were paid earlier in a project.
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A new research brief from MIT examines what digital innovation means for workers, training, and strategy at U.S. firms.
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Six illustrations we loved this year.
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Some automation displaces workers and lowers wages. A new report argues that taxing the right technologies could help remedy this.
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In areas where Uber operates, car owners saw fewer unemployment claims and credit delinquencies from 2012 to 2016.
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MIT Sloan doctoral candidate Alex Kowalski is researching practical ways to improve warehouse jobs.