Companies that intend to use generative artificial intelligence should first consider how people regard work created by AI, humans, or some combination of the two.

Decontextualize data and prepare data assets that can be reused for many purposes. A new book from MIT CISR researchers explains how.

New research identifies four types of business-to-business platforms and three ways they can think about success.

Manage the expectations of the organization, encourage cross-functional collaboration, and prove the value of digital strategy to overcome resistance to change.

Maintaining relationships with distant contacts takes work but results in a more diverse network and increased access to economic opportunities.

Faculty joining MIT Sloan in 2023 are experts in energy markets, machine learning, health care economics, and decision-making.

Government statistics often undercount how many people are working remotely, according to a new study.

Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.

Machine learning, hybrid work, and even layoffs can offer companies a chance to promote a positive work culture.

Bot detection models may return a high rate of accuracy, but that’s due to a critical limitation in the data used to train them, a new study finds.