Platform Strategy

A Salesforce case study shows how organizations can make sure digital platforms meet the needs of customers, partners, and internal developers.

At this year's MIT Platform Summit, experts discussed how digital platforms will address artificial intelligence, new regulations, and the rise of the creator economy.

Platforms excel at connecting disparate buyers and sellers. That model is poised to support the circular economy, which reuses raw materials and finished goods.

New research identifies four types of business-to-business platforms and three ways they can think about success.

Xbox CFO Tim Stuart explains what other industries can learn from the booming gaming industry.

Experts recommend using responsible artificial intelligence, misinformation interventions, and decentralized platforms to address some of social media’s flaws.

The Zipcar co-founder shares her idea of “Peers Inc,” the organizational structure that creates collaborations between institutions and external resources and people.

Capitalizing on Web3 may not be all that different from adapting to the virtual communities that emerged from Web2, one expert argues.

Platforms are using data and preparing for Web3 and the metaverse, according to experts at the 2022 MIT Platform Summit.

Customer data is key as companies seek to create new digital revenue streams. Here’s how to attract and retain a new class of customer.