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5 actions to elevate customer experience in physical retail
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Physical retailers should combine data-driven insights with human touch to create a seamless hybrid shopping experience, these B2B experts say.
Scope 3 emissions top supply chain sustainability challenges
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Indirect emissions that occur along a company’s value chain account for 75% of the organization’s overall emissions, on average. They remain difficult to track.
3 ways to improve the mortgage market
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These approaches could make mortgages more affordable and more equitable for U.S. homebuyers.
14 quotes for business and management from 2024
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Here are insights from senior leaders, scientists, and a Nobel laureate that captured the business mood in 2024.
Drawing a line from colonialism to artificial intelligence
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Nobel laureate Simon Johnson says that AI can be an equalizing force, but warns that new technology does not automatically benefit everyone.
How AI-empowered ‘citizen developers’ drive digital transformation
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A new book explains how organizations are tapping AI-savvy front-line employees to create applications, mobile apps, automated workflows, and data analyses.
Our top 5 ‘Working Definitions‘ of 2024
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Terms that caught readers’ attention this year include low-ego leadership, glass cliff, financial nihilism, greenhushing, and exaptation strategy.
How to manage two types of generative AI
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Businesses have identified two types of generative AI: broadly applicable tools that boost personal productivity, and tailored solutions for specific purposes.
The top 10 MIT Sloan articles of 2024
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Once again, AI was everywhere. But research about federal spending leads the list.
8 MIT sustainability startups to watch
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From liquid green fuels to air-cooled nuclear batteries, here are new technologies that aim to reduce carbon emissions and transform heavy industry.